Profile
Victoria’s Secret Burbank CA US
Victoria’s Secret, located at 201 E Magnolia Blvd, Ste 248, Burbank, CA 91502, is a well-regarded lingerie and beauty retailer offering a curated selection of bras, panties, swimwear, and fragrance products. Known for its iconic designs and high-quality offerings, the store caters to a wide range of preferences and sizes, emphasizing both fashion and comfort. Customers can browse exclusive collections, including limited-edition pieces and seasonal themes, while enjoying a shopping experience enhanced by knowledgeable staff and personalized service.
With 327 customer reviews highlighting its reputation as one of the best lingerie businesses in the area, Victoria’s Secret consistently earns positive feedback for its product variety, store ambiance, and attentive customer care. The business provides detailed online information, including business hours, directions, and the ability to book appointments for fittings or consultations. This accessibility, combined with its commitment to quality and style, makes it a popular destination for shoppers seeking premium lingerie and beauty solutions.
Location Reviews
Victoria’s Secret receives a mixed but generally positive sentiment based on 327 reviews, with an overall rating of 4.2. Positives frequently highlighted include a wide selection of lingerie, bras, and related products such as the Miracle Bra and Body by Victoria collections, as well as praise for the quality and comfort of items. Many reviews commend the staff and managers for being helpful, attentive, and professional, particularly in handling returns, locating orders, and assisting with promotions. Some customers also appreciate the store’s focus on intimate apparel and its one-stop shopping experience for various sizes and styles.
However, negative feedback centers on inconsistent service quality, with some reviewers reporting rude or unhelpful employees, poor customer service experiences, and instances of overcharging. Technical issues, such as the lack of reliable Wi-Fi or internet access, are frequently cited as obstacles to using apps or accessing coupons. Additionally, several reviews mention inventory shortages, limited size and color selections, and discrepancies between online and in-store operations, such as early closures despite advertised hours. While the majority of reviews reflect satisfaction with products and staff, these recurring criticisms indicate areas for improvement in service and operational consistency.