Profile
Victoria’s Secret Glendale AZ US
Victoria’s Secret, located at 7700 W Arrowhead Towne Ctr, Glendale, AZ 85308, is a premier destination for high-quality lingerie, beauty products, and intimate apparel. The store offers a curated selection of iconic pink-branded items, including bras, panties, sleepwear, and fragrances, catering to a wide range of sizes and styles. Known for its signature packaging and luxurious shopping experience, the location serves as a key retail hub within the Arrowhead Towne Ctr shopping area.
Operating Monday through Saturday from 10:00 am to 9:00 pm, and Sunday from 11:00 am to 6:00 pm, the store provides extended hours for customer convenience. Shoppers can contact the location directly at (623) 412-8225 for assistance or additional information. With its emphasis on elegance, comfort, and inclusivity, Victoria’s Secret continues to attract customers seeking both fashion-forward designs and trusted brand excellence.
Location Reviews
The reviews for Victoria’s Secret present a mixed sentiment, with both positive and negative feedback. Positives include praise for customer service, such as a staff member named Marylou being described as “beautiful and helpful,” enhancing the shopping experience. In-store services like personalized fittings, exclusive promotions, and a wide selection of lingerie and perfume are also highlighted. However, a notable complaint details a poor customer service experience involving a delayed replacement for a hacked ecard, with the customer reporting unresolved issues despite multiple calls and a $100 charge for a replacement that never arrived. This highlights concerns about responsiveness and follow-through in handling customer inquiries. Overall, while the brand receives commendation for its in-store offerings and some staff interactions, there are consistent criticisms regarding customer service reliability and product availability in specific categories like perfume.