Profile
Victoria’s Secret Settimo Torinese Torino IT
Victoria’s Secret, located at Via Torino 160 in Settimo Torinese, Torino, offers a curated selection of lingerie, beauty products, and related fashion items for women. The store is open daily from 10:00 AM to 8:00 PM, providing ample time for customers to browse its collections. As a well-known retail brand, it caters to those seeking high-quality, stylish products designed to enhance confidence and comfort.
Notable features include the availability of a flyer for current promotions, allowing shoppers to compare prices and take advantage of special offers. Customers can check the store’s website or contact information for additional details, though specific phone numbers or URLs are not listed in the provided information. The location is highlighted as convenient, making it accessible for local residents and visitors seeking a retail experience in the area.
Location Reviews
The reviews for Victoria’s Secret in Settimo Torinese highlight a predominantly negative sentiment, with consumers expressing dissatisfaction across multiple aspects of their shopping experiences. Commonly mentioned issues include poor product quality, such as incorrect items received, damaged goods (e.g., a broken body mist), and sizing discrepancies (e.g., ill-fitting pajamas). Many reviewers criticized the return process, noting that stores refuse in-person returns and require shipping, which adds inconvenience and cost. Additionally, several customers reported unresponsive or unhelpful customer service, with one instance of a manager making errors during a refund process. These experiences have led to frustration, with some reviewers stating they would avoid purchasing online unless they could try items in-store.
Despite these criticisms, a few positive notes were mentioned, including instances of effective customer service (e.g., a representative named Xavier who resolved an order issue and provided additional discounts) and the store’s diverse product offerings, such as lingerie, beauty items, and gifts. However, these positives were less frequent and overshadowed by the recurring complaints about product quality, return policies, and service inconsistencies. Overall, the sentiment reflects significant dissatisfaction, with many reviewers expressing reluctance to shop with the brand again unless improvements are made.