Profile
Victoria’s Secret North Ryde NSW AU
Victoria’s Secret is located within Macquarie Shopping Centre, situated at Herring Rd & Waterloo Rd, North Ryde, NSW 2113, Australia. This bustling retail hub offers a diverse range of shopping, dining, and entertainment options, featuring over 337 stores, including fashion, beauty, and lifestyle brands. The centre is also known as Westfield Eastgardens and is highly rated by customers for its convenience, variety, and amenities. Victoria’s Secret, a flagship store within the mall, provides an extensive selection of lingerie, beauty products, and fashion wear, complemented by a dedicated beauty area for exclusive in-store treatments.
Macquarie Shopping Centre operates extended hours, with regular opening times from Monday to Sunday: 9:30 AM–6:00 PM (Monday–Thursday, Friday, Sunday), and 9:00 AM–9:00 PM on Thursday. Parking is available on-site, with ample spaces and easy access to public transport. Visitors can explore a detailed store list and map via the centre’s website or on-site kiosks. For inquiries, contact the centre directly at 02 9887 0800. Whether shopping for luxury items or enjoying dining experiences, Macquarie Shopping Centre offers a comprehensive retail destination in North Ryde.
Location Reviews
Victoria’s Secret reviews present a mixed sentiment, with both positive and negative experiences reported. Positives include commendations for customer service, such as agents like Xavier and Chelsea, who resolved order issues, provided refunds, and offered additional discounts or free shipping. Some customers appreciated the responsiveness and helpfulness of support teams in addressing concerns. However, several negative reviews highlight recurring issues, such as receiving incorrect or damaged items (e.g., broken body mists, incomplete orders), poor product quality, and inadequate packaging for fragile goods. Additionally, complaints about customer service failures—such as difficulty returning items due to gift card requirements, lack of store contact information, and unhelpful staff—were frequently mentioned.
Commonly cited negatives also include dissatisfaction with product design, such as underwear that did not fit well post-pregnancy, and concerns about the brand’s value for money. While some customers expressed gratitude for timely resolutions and personalized assistance, others emphasized frustration with inconsistent service and quality control. The overall sentiment reflects a balance between appreciation for dedicated customer service and disappointment with product reliability and return policies.