Profile
Dillard’s Alpharetta GA US
Dillard’s, located at 7000 N Point Cir, Alpharetta, GA 30022, is a premier department store offering a wide selection of apparel, footwear, home goods, and cosmetics for men, women, and children. Known for its curated mix of designer and everyday brands, the store provides a shopping experience featuring exclusive collections, seasonal promotions, and personalized customer service. The Alpharetta location boasts a spacious layout, convenient parking, and a dedicated team to assist with shopping needs.
Hours of operation are Monday through Saturday from 11:00 am to 8:00 pm, and Sunday from 12:00 pm to 6:00 pm. For inquiries or assistance, customers can contact the store directly at (770) 410-9020. With 52 photos available, the location highlights its inviting atmosphere and diverse offerings, making it a go-to destination for fashion and home essentials in the North Atlanta area.
Location Reviews
Dillard’s Department Store in Alpharetta, Georgia, receives mixed reviews based on available feedback. Positives include praise for individual staff members, such as Ms. Sandy Covil, who was described as exceptionally helpful and friendly in the handbag section, enhancing the shopping experience. The store is also noted for its broad range of products, including well-stocked departments for clothing, home goods, and bridal services, as highlighted in website and Yelp descriptions. However, Yelp reviews (2.5 stars, 38 total) reveal recurring concerns, such as poor customer service experiences, including rude interactions with associates and issues with online order tracking and delivery delays. Some customers also mention negative encounters during returns or in-store assistance, such as an associate being perceived as insensitively dismissive during a damaged item return. Overall sentiment appears neutral to slightly negative, with positive aspects of product variety and occasional excellent service counterbalanced by consistent complaints about customer service and logistical challenges with online purchases.