Profile
Dillard’s Kenner LA US
Dillard’s, located at Esplanade Mall in Kenner, Louisiana, is a prominent department store offering a wide range of apparel, home goods, and accessories for men, women, and children. As one of the last remaining anchor stores in the mall, which opened in 1985 near the New Orleans airport, Dillard’s continues to serve shoppers in the region. The Esplanade Mall, originally featuring retailers such as D.H. Holmes, Leon Godchaux, and Macy’s, was known for its two-level design and expansive glass ceilings, reflecting its status as a regional shopping destination during its peak.
Despite its early success, the mall faced significant decline following the impacts of Hurricane Katrina (2005) and Hurricane Ida (2021), leading to the closure of most original tenants. As of 2025, only Target and Dillard’s remain operational, underscoring the resilience of these businesses in the area. Dillard’s maintains regular hours: Tuesday through Saturday from 12 p.m. to 7 p.m., and Sunday from 12 p.m. to 6 p.m., with Mondays closed. The store continues to provide a curated selection of fashion and lifestyle products, serving as a key retail presence in Kenner and surrounding communities.
Location Reviews
The available reviews for Dillard’s are limited and primarily focus on specific aspects of the business. One review from March 2025 highlights positive customer service experiences, noting that both in-store staff and cashiers provided good service. Another review from January 2025 praises the store’s pricing and variety of clothing, shoes, and accessories, with a suggestion to visit during a trip to New Orleans. Overall sentiment appears neutral to positive, with commonly mentioned positives centered on service quality and product availability.
A Q&A response from a Dillard’s representative clarifies that furniture is not typically available at clearance centers, though regular locations may offer furniture deals. This statement is informational rather than a review. No explicit negative feedback is present in the provided content, though the absence of furniture at certain locations may be a consideration for some shoppers. The reviews and statements available do not indicate significant complaints or widespread dissatisfaction.